Click Here to read a Letter From Ed Ramsey to the PT Community Regarding DMBMCSI
"Diane and her staff exceeded our expectations on every level. I've been reluctant to use consultants in the past as they tend to tell you what to do without doing ANY of the heavy lifting, or even any work product. Not with Diane. She dug in, and produced very detailed documentation for our HR requests and now we have an extremely thorough, A-Z process, from hiring through review (and termination). We definitely feel the cost was worth the return. Thanks!"
Spencer Greve, Executive Director of Business Operations
The KOR Physical Therapy and Athletic Wellness
“Diane McCutcheon was an integral part of allowing me to run my physical therapy practice instead of the practice running me. She simplified and streamlined our processes into a system that allows me to manage my clinics by statistics. Our collections are now more consistent and our percent of arrival is more stable due to her influence. I could list numerous other examples of how Diane has improved the efficiency of my practice. In short, hiring Diane to overhaul my front office and software program has been the best money I have ever spent on my practice. She is an invaluable resource.”
Jim Mike Hinzman, PT, Cert. MDT, CSCS, Owner
East Athens Physical Therapy
"For years I had been on the fence about calling in a consultant and paying for what I expected to be common sense answers to our company's issues. After talking with other practices as well as reading Diane's articles and listening to Diane's presentations, I took the leap. Diane came in and not only helped find the weaknesses in our practice, but also set up the path to address these needs. She had answers to billing questions and just the right methods to improve our collections and streamline our systems. I only wish that I had called earlier."
Eric Connolly, Owner
Blackstone Valley Physical Therapy Services, Inc.
"I enthusiastically recommend Diane McCutcheon for your rehabilitation consultation needs. Her personable style includes meeting one on one with management and staff to thoroughly understand front line perspectives. In addition she meets with various department heads associated with the finances, scheduling, billing, collections, and other associated services to give her the opportunity to really understand the overall operations. The strategic plan she’ll present includes actionable items that will result in increasing services, productivity and profits. Diane is pleasant and unassuming and blends nicely with staff at various levels. Her specific understanding of rehabilitative services translates very well to complex healthcare systems with various completing needs. You will not be disappointed with Diane's work."
Corporate Vice President
A Member of UMass Memorial Healthcare
“In P.T. school we were taught how to be therapists, not managers of a business. Thank goodness for Diane, she taught us all we needed to know about managing our business and thankfully is still teaching us today!! Thanks Diane!”
Tracy M. Law, MPT, Owner
Accelerated Physical Therapy, Inc.