4 Charlesview Road, Suite 4, Hopedale, MA 01747
(508) 422-0231 Consulting Services
(508) 422-0233 Account Matters
It was mentioned in the Outpatient Rehabilitation Industry Best Practices Guide, sponsored by The Private Practice Section of the American Physical Therapy Association that “data reveals that outsourcing has become somewhat popular at many levels and may be a consideration for a portion of your account receivable. A practice’s ability to bill correctly and collect for services provided is a key attribute to success.” Today the trend still exists. Outsourcing is a valuable resource for practice owners – provided you out-source to the right company.
Billing for physical/occupational therapy is not the same as billing for physicians or other healthcare providers. PT and OT billing has many significant guidelines that pertains to that profession exclusively. The complexity of billing for PT/OT continues to increase and this makes it more difficult to train and retain staff with the expertise needed to be change-ready at all times.
It is also difficult to find a billing company that serves the PT/OT population exclusively. Most billing companies cater to physician billing and take on PT/OT businesses as clients without truly understanding all of the compliance issues and insurance guidelines to ensure maximum payments for services provided.
Outsourcing your PT/OT billing would reduce staff and benefits costs by about 25%. Other savings to the business owner is lower cost for office supplies – forms, postage, statements. A PT/OT billing company can offer many types of services: entering/reviewing patient charges, billing charges, reviewing ERA reports, posting payments and running reports to assist owners in managing their practice effectively and efficiently. Additionally, a billing company should also provide collections on all services billed and maintain your accounts receivable.
Account Matters is a full service, PT/OT billing and collections company. We do not bill for any other entities. Our fees range from 6% to 8% depending on the scope of the agreement and are based on the revenue received each month.
Diane McCutcheon, President
DM Business Management Consulting Services, Inc.
Account Matters – Billing & Collection Services
4 Charlesview Road, Suite 4
Hopedale, MA 01747
P: 508-422-0231 F: 508-422-0234