Our goal is to establish a Seamless Operation – an operation that runs effectively and efficiently and absolutely meets the needs of your clientèle.  A patient’s experience begins with the first phone call and should move through a system of the highest efficiencies including excellent customer service, the best in healthcare treatment and a complete understanding of their financial responsibilities. 

Our plan includes systems of accountability so you know where your business stands at all times.  You’ll be the first to identify problems in your business, not the last. 

Other Services To Help Create a Seamless Operation

Presentations and Seminars

Diane and her team at DMBMCSI move around the US presenting seminars on various issues that affect private practice owners and staff.  Our focus is on training and development of private practice owners, managers and staff for results that will improve performance at all levels.  The more knowledge and education every member of the practice has will result in improved cash flow and bottom line.

Presentations are offered at practice locations or on our site to owners, managers, staff, professional groups or organizations.  We customize presentations to meet your specific goals.  We combine various topics to meet your needs.  Subjects include but are not limited to:

    Leadership                                 Value of Assessments                      Cost of Hiring 

   Training & Devlopment                 Front Desk Processes*                    Mission/Vision 

   Power of Meetings                       Expanding Your Business                Compliance 

   Employee Relations                      Billing and Collections*                  Communication  

*Full Day Seminars

Special Projects, Coaching, Mentoring 

We know the value of resources that will help Private Practice owners and management run their business efficiently and the tools that benefit employee relations.  We customize documents and programs to meet each business’s individual needs.  Resources offered, but not limited to:

• Human Resources - Hiring and Retaining Staff
• Creating Job Descriptions, Setting Standards, and Conducting Performance Reviews
• Team Building
• How to Open a Successful Practice
• Accounts Receivable and Dealing with Denials

“Show Me 
The Money”

Most business owners are concerned with bottom line results.  However,  key steps must be taken to ensure a productive and profitable end result.

Experience has shown that everything begins from the very first phone call to your business.  You need to ensure customer satisfaction. 

In order to identify your needs and develop a solid business plan, we provide on-site assessments.

From the results of the assessment we develop a solid strategic plan for your business.  

Bridging
The Gap

Leadership is a key element in success.

Learning how to hire an effective and efficient team is key to your organization.  Our HR experts can help you in developing and training your employees! 

Creating policies and procedures that help insure compliance and minimize liability is a must. 

One bad experience could put you out of business.  Our HR experts will help ensure peace of mind.