Over the years, many of my clients have been practically shut down all because they did not change the business address when they moved or added a location. There is a lot of stress when moving but not changing the business address can directly affect your revenue stream.
Even if you have made the effort to do all the right things, you must follow-up to be sure that all of your contacts have completed the change. All too often, we think it has been done but we find out too late it wasn’t.
Note – a phone call will not be sufficient. There is more work to be done. Here are 7 must do’s to help you begin.
As you go through the process you may find even more things you need to do to make sure your new address is the only address now on file. If you are adding a location it is always a great idea to let your patients know you have expanded and now offer a new place to receive treatment.
Stacey Fitzsimmons, Director
Account Matters – Billing & Collection Services
4 Charlesview Road, Suite 4
Hopedale, MA 01747
P: 508-422-0231 F: 508-422-0234