The four components of a successful practice are:
Part 1 – People
It is people that will take you to places you have never been before or bring you down. You cannot do everything so you have to depend on people to take responsibility for the job they were hired to do and more than that, help you move ahead one step at a time.
Sometimes, the hard part is facing the truth about those who work for you. Too many owners and managers run the business from the heart rather than what is best for the business and so many do not really know what they are really managing or how to manage.
Here are some examples:
People don’t change on their own. They change because there is a force incentivizing and motivating them to want to be the best of the best. They need a strong leader who cares about where they are going as much as where the company is going. They need to build a strong team. A leader leads a team with goals and clear objectives. They provide standards of performance and exceptional communication always focusing on moving forward.
A leader knows when a team member is not working out and is strong enough to let the person go and not continue to help them fail. Build your team by helping them find resources for learning and training.
At Diane McCutcheon, Business Management Consulting Services and Account Matters billing services we offer front desk, billing and A/R training for staff and management training through our Administrative Power Center. It will be a great first step for everyone.
Diane McCutcheon, President
DM Business Management Consulting Services, Inc.
Account Matters – Billing & Collection Services
4 Charlesview Road, Suite 4
Hopedale, MA 01747
P: 508-422-0231 F: 508-422-0234